Interview tips from an experienced recruiter
Wednesday, 12 July 2006
Quick Reference Guide
- Prepare
- Dress well
- Mobile phones off
- Firm handshake
- If you use glasses, wear them in the interview
- Think before you answer
Introduction
So we have helped to secure you an interview.
Now it’s up to you to convince the employer that you are the best person for the job. It’s time to sell your skills, your experience and most importantly sell yourself!
Although your technical abilities are most important, interviewers don’t only consider your qualifications and on job experience. Employers also use interviews to assess:
- Your communication skills
- Your ability to articulate your views
- Your ability to perform under pressure
- Your ability to think on your feet
- Your personality
Therefore the way you answer the questions is as important as the content of the answer.
Preparation
Even if you are a successful contracting professional, and have attended countless interviews it pays not to be too complacent.
Always spend some time preparing for the interview – the extent of the preparation is up to you, but make sure that you are ready.
Some helpful preparation tips:
Where to go?
Do you know exactly where you need to go? Address? Floor? Contact name?
If you do not have all the information make sure that you ask.
Find your way.
Do you know how to get to the interview?
If you are not sure take the trip the day before if you can. Make sure you know how you are going to get there and how long it will take you. There is nothing worse than panicking the morning of the interview because you’re not sure how to find the office or you thought there was a bus at 9.00am and in fact it left at 8.50am – do your research and make sure that you can get there in good time. If driving, make sure that you know where you can park.
This will also help to calm nerves as you will have 1 less thing to worry about on the day of the interview.
Who are they?
Find out some background information about the organisation. Make sure that you know something about their products, services, systems/applications, technical environment. What you don’t know – ask in the interview.
Questions please?
”No, I think we’ve covered everything” is not something that an interviewer want to hear when they ask if you have any questions. Make sure that you have some questions prepared, and make sure that they are relevant – it always helps if you are actually interested in the answer. Try not to ask the same old questions. Think about things that you really want to know about your potential employer
Refresh
Make sure that you re-read the job description, your application and your resume before the interview as you will be questioned on these.
Practice.
If you are not confident or do not have much experience of interview try to practice with a friend or family member. Make sure that you treat this as a practice and not a rehearsal – don’t try to memorise answers, instead use this exercise to get you thinking.
Wearing out.
Make sure that you know what you are going to wear. If possible a day or 2 before the interview make sure that everything is clean, pressed and shoes polished. At that stage you still have time to do something about it.
Interview Day
Depending on the time of the interview will depend on you exact routine, but here are some basic point to remember:
Have breakfast.
As they say – breakfast is the most important meal of the day.
Feeling hungry during an interview is not a good feeling. Having a healthy breakfast will help your concentration and will eliminate any embarrassing grumbling noises from an empty stomach.
Dress to impress.
No matter what the job, always dress to impress. Wear you best suit for the occasion – make sure that your clothes are clean and pressed. Neutral, clean colours are best. It is said that coloured shirts on men show confidence, but be mindful that heat and stress cause perspiration and if invited to remove your jacket, a coloured shirt may disclose your anxiety more than a white shirt. A white shirt is by far the safest option.
There are mixed opinions about jackets – on or off. I personally would keep the jacket on, unless specifically invited to remove and hang it up. Correct use of jacket buttons on sitting and rising is a nice touch that is noticed.
Be kind on the nose.
Try not to eat right before the interview. If you find that you do not have a choice make sure you do not eat or drink anything right before the interview that may linger on your breath – i.e. onion, coffee etc. Also do not smoke before going into the interview. Before going into the interview have a mint to freshen the breath. Chewing gum is an alternative, but make sure that you find a bin outside the building and discard the gum before you go in. Interviews are a No Gum Zone!
Be early.
It’s better to be early than late. Aim to get to the interview at least 10 minutes early. If transport dictates that you either get there 30 minutes early or 2 minutes early, always take the 30 minute option. Obviously you do not want to arrive 30 minutes early, so take a walk around, clear you head, relax, read through your resume again, re-read the job description.
Arrival.
10-15 minutes before the interview go directly to the floor/office specified and notify the receptionist of your arrival.
Most offices will have a waiting area. The table will more than likely have some publications on it. Usually there will be a number of publications relating to the organisation – i.e. a departmental magazine, a technical publication or annual report. These will normally be accompanied by a few general interest magazines such as ‘Home and Garden’, ‘TV Weekly’, ‘Women’s Day’ etc….. Always pick up one of the publications that relate to the employer. You may learn something important in the minutes before the interview, or you may just get a better feel for the organisation. An interviewer will notice which magazine you were reading, and it will go in your favour.
Do not be afraid to refer to the publication during the interview if the opportunity arises. For example you could start a question in the interview with “I was just reading the departmental news letter in reception and it mentioned <xyz>, I wonder if you could give me some more information about this?” This instantly shows the interviewer that you have a genuine interest.
A firm hand.
When greeted by the interviewer, make sure that you give a firm handshake. Be mindful that there will be at least 2 people in most interviews, sometimes 3. As you are introduced, shake hands with each person in turn and try to repeat their name as you do so.
In the interview.
- During the interview keep the following in mind:
- Be confident, but not cocky or arrogant.
- Think about your answers. Do not be afraid to think, pause or ask the interviewer to repeat or clarify a question.
- Use open body language. Open your body to the interviewer, and be sure to give eye contact.
- Answer the person who asked the question. It is tempting to find 1 person to talk to – the one you perceive as the nicest (easiest to convince), but make sure that you connect with the person who asked the question. Interviews find it frustrating when an interviewee only talks to 1 interviewer.
- Do not be afraid to laugh with the interviewers. This does not mean that you should start telling jokes, but there is nothing wrong with being light-hearted if the opportunity is there. An interview does not need to be formal for the entire duration. If you are relaxed and this will rub off on the interviewers
- Ask questions – do not wait until the end to ask questions, if the opportunity arises during the interview ask the question. A flowing conversational interview is easier for interviewers and interviewees.
- At the end of the interview, thank the panel. Try to use their names if you can remember them. Do not be afraid to ask what happens next and when you may hear from them.
Example Questions
This is just a small sample of possible questions:
Specific to Testing Roles
- What is testing?
- Why do you feel is testing important?
- Why have you chosen testing as ‘career path’?
- Can you talk me through the different test phases?
- What experience have you had in using automated test tools?
- How did you find the tool?
- What are the differences between the phases? E.G. System -v- UAT
- How would you define ‘negative testing’?
- How would you define ‘exploratory testing’?
- What are you views on exploratory testing
- What is your definition/understanding of the following:
- Test Strategy
- Test Plan
- Test Case
- Test Script
- What is your understanding of white, black and grey box testing?
- When tasked with testing a new application what are the first things you would do? Where do you start?
- Can you explain the V-Model?
- What test metrics have you produced?
- What were they used for?
General questions
- What are your main strengths?
- What are your weaknesses?
- Tell me of a time when you did something well that you were proud of.
- Give me an example of time when you had to solve a complex problem.
- Describe a time when you had to make an unpopular decision.
- What strategies do you use to keep abreast of changes in your technical field?
- Tell me about a time when you suggested a new and innovative way of working? What came of your suggestion?
- What part of your job do you find most stressful?
- Tell me about a difficult report you had to write. Why was it particularly difficult?
- Why do you want this job?
- What do you think you can bring to the department?
Good luck!
Thanks to Targeted Resourcing Solutions for supplying this guide.
Andrzej Zyms (Andrzej.ZYMS@targeted.com.au)
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Correct use of jacket buttons?What is the correct use of jacket buttons? I've never heard of that one. greggy, 07/11/2006 05:47:22 PM Jacket ButtonsA few varying opinions but here's my rule of thumb(based on single breasted jacket, if you've got a double breasted jacket it's way outdated and you need to upgrade!!!): for 3 buttoned jackets: button up the top two; buttoning up all 3 is overkill - for 2 buttoned jackets, dependent on the cut you can button up both or just the top button PMC, 07/11/2006 07:03:33 PM oops didn't finishWhen you go to sit down, either unbutton the jacket entriley or leave 1 button done up. You'll notice when you sit down that the jacket will stretch over your gut...give it a go at you desk...if it doens't look like your about to explode out fo your suit, then leave a button doen up, else unbutton entirely. PMC, 07/11/2006 07:05:52 PM Firm HandshakeAs regards the firm handshake it used to p*ss me off when I was interviewing people when they used to squeeze my hand hard at the introduction. Not only did I not appreciate it but I knew they were just using a supposed technique on me. Never did I think that just because they could squeeze my hand hard that they would make a good programmer or analyst. I did ask around at work and only the secretary said that she was impressed by a firm handshake. I would say that the handshake should be unobtrusive, i.e neither firm nor limp. I don't know how this firm handshake idea took hold. I onced interviewed a guy who squeezed my hand so hard I felt like kicking him in the nuts rather than give him a job. Gerry McLaughlin of ITContractor.com, 07/11/2006 08:17:30 PM Your Weaknesses"What are your weaknesses?" I did use to ask this question of interviewees. However, it was only to work out which ones were naive and not streetwise. Anyone who was stupid enough to tell me his or her weaknesses could not be trusted to be put in front of clients or users. God knows what they would say. It wasn't a complete no-no especially for a techie job, but I wouldn't hire an analyst who was so naive. I tended to be less interested in the actual answer rather than how candidates avoid this obvious beamer. Gerry McLaughlin of ITContractor.com, 07/11/2006 08:24:15 PM QuestionsJust to add that when I was asked the question " What is your main weakness?" I used to say "I cry at sad Movies". It tended to break the ice. If they persisted and really wanted an answer to a daft question I would say that I sometimes got too immersed in my work and sometimes didn't notice when 5 o'clock had arrived. It was complete bullsh*t, but what the hell, it seemd to work. When you are at an interview it is like being out with a girl. Lay it on thick. It is amazing how much flattery you can actually give about the firm, the job, the tools they use etc. without being sussed. Gerry Mclaughlin, 07/11/2006 08:35:40 PM jacketsRe the jackets thing. I always thought that the bottom button of a single breasted suit was never done up anyway. With respect to stretching over your gut - this is one point the OP missed. LOSE WEIGHT! Like it or not, thin people are perceived as more capable. greggy, 07/12/2006 12:11:19 AM Take NoteUnemployedITer should take note of these points. Perhaps it may help him get off his , most probably, fat and lazy ass and get a job. Tom, 07/12/2006 06:50:41 PM However, it was only to work out which ones were naive and not streetwise.Asking people what is their weaknesses, then culling them. The only problem asking this question is that the interviewee may take another role where the interview questions indicate intelligence. d, 07/12/2006 10:36:28 PM Take NoteTake Note UnemployedIter, make sure you you use good eye contect as well. Also: If you are asked technical questions and make up an answer for each one and it is not really the correct answer, there is nothing wrong in saying im not sure how to answer that, although I am more JAVA oriented, the question that was thrown to me was something about operator overloading, I remember it from a long time ago but didn't know how it worked. MC Macca, 07/13/2006 03:34:18 AM Mr GerryGerry, if all employers thought like you then young unexperienced people will never get street smart lol! I think I'm simple, straight forward and work at world's largest IT company, on a scholarship for 1 year which finishes this week...and I had no experience as you have indicated...I didnt get rejected, in a fully customer focused role, I have simply "learnt" to be diplomatic with time...and to do that my colleagues and team leader have helped me learn all this, not forgetting client liasing too! As if!, 07/13/2006 06:33:51 AM Missing PointThe one point missing from this list of preparations, which I have followed for all IT interviews attended, is how to convince a 20 or early 30 something IT recruiting person to cease thinking that being 50 something is an extreme negative which makes a person totally unemployable. I have sworn off applying for IT jobs for this reason and am working in a different field where the recruiters are from planet Earth. I had little difficulty in getting work in a field I had not worked in for more than 10 years. Clever country?? Smart State?? The concepts are shafted by Human Resource professionals who are abysmally ignorant of many Human Beings. Graham, 07/13/2006 06:58:02 AM to greggyGreggy, That is the most disgusting statement you have said , I think you watch too much big brother and read to many glossy magazines. You are brain washed in thinking every one looks like those people on Big Brother. All these people were hand picked so they end up on TV and the latest FHM or drag mag. These are fantasy illusions, the real world isn’t like that. You should be burnt on a cross in puplic. macca, 07/13/2006 08:59:01 PM Waering glasses"If you use glasses, wear them in the interview" Curious piece of advice. I wear both contact lenses and glasses, though being a vain creature I like to feel confident about my appearance for an interview and usually go with the contacts. Indeed, makeover TV shows always give the recipient laser vision correction as though wearing glasses is a failure to be addressed. Is the author suggesting that the stereotype still exists that if you wear spectacles then you must be more intelligent and therefore more recruitable? polymorph, 07/13/2006 10:14:53 PM Losing WeightCrikey... me thinks macca has a weight problem! No point arguing with me, I'm just stating the ugly truth that losing weight has career benefits as well as health ones. http://www.cnn.com/2005/US/Careers/07/08/looks/ You can chose to ignore it if you want - I couldn't care less ;-D greggy, 07/14/2006 01:27:20 AM RemovedThis comment was removed as it contained offensive content. macca, 07/14/2006 02:20:49 AM RemovedThis comment was removed as it contained offensive content. UnemployedITer, 07/14/2006 03:01:04 AM The answer is:Just for the record the correct answer to "What are your weaknesses?" is of course... ..."interviews". That'll stump 'em. scm scm, 07/14/2006 08:46:58 AM Analysis to paralysis!Hi all, The experienced recruiter has made some valid points, take a deep breath and be yourself . Answer the questions , dont oversell yourself and direct yoru responses to the role and how you can be a value add to the company/ team. It seems that IT consultants focus on the technical side of things but there is the cultural fit. Good luck. Seasoned recruiter . Daz, 07/15/2006 03:33:16 AM interview tips for ITerUnemployedITer, I missed that comment, email it to me. mc macca, 07/16/2006 10:45:36 PM GlassesA few people have been in touch and asked about the my comment to 'wear glasses'. So I thought I'd drop the response on here: Glasses - this is an interesting topic and could be both subjective and slightly controversial. The basic thinking behind this statement is based on social stereotypes associated with glasses. Although none are true, they are reinforced daily by the media through, film, television, magazines and most obviously advertising. Here are some examples: * Glasses make you look more intelligent * Glasses make you look more approachable * Glasses make you look less aggressive * Glasses make you look more down-to-earth * Glasses can magnify your eye making you appear more interested in what is being discussed Like it or not these stereotypes and preconceptions exist so why not use them to your advantage in an interview or meeting? Targeted Resourcing Andrzej, 07/20/2006 07:38:47 PM
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